Customer Service Questions
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SHIPPING POLICY
- Our online apparel shop is a print on demand company that is located and shipped entirely within the United States.
- We are not shipping internationally at this time.
- Our products are individually printed and made with each order.
- As of February 2025, all of our print providers are located domestically within the United States.
- Please allow 7-14 days for order delivery.
- Tracking will be provided after checkout.
- We are not able to provide expedited shipping at this time.
- Shipping is included in most product prices.
- Any additional shipping fees will be included at checkout.
- Please contact support@printify.me with any requested changes once your order is placed.
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REFUNDS AND REPLACEMENTS
- Since our products are only created after your order is placed, returns and exchanges are not supported at this time.
- A free replacement or refund will be offered if a damaged or defective product is reported to support@printify.me (within 30 days along with photo).
- If an order is returned to sender due to an invalid or incorrect address, a refund of the product price minus shipping will be issued.
- Shipping address may be changed if the change request is made within 24 hours of an order being placed.
- For additional concerns please contact: support@printify.me